„We are partners to our customers, offering and providing them ICT services and solutions that will support the efficiency and competitiveness of their business. “
Václav Novák, MBA
CEO, Chairman of the Board
„Our solutions and services for customers are an ideal investment. The added value is then human approach and ethical behavior of the team of TOTAL SERVICE. I am happy for being a part of it."
"With over 100 employees, TOTAL SERVICE is still a flexible and dynamically managed company with a strong financial background. It is therefore a stable service partner for all customers."
CFO, Member of the Supervisory Board
"We support enthusiasm and strong work motivation of our employees, accompanied by excellent company culture that inspires all of us to overachievements and innovative solutions. I am proud that we are incubating young talents and at the same time we effectively capitalize the experience of senior specialists from the IT field."
„I try to bring the vision, ideas and solutions that enable us to succeed in the long term on a global scale.“
Sales and marketing
“In TOTAL SERVICE, I found a strong team of experts who confirmed that they can handle really large and demanding projects. Me, as a merchant, I am therefore very pleased to be able to reassure our customers that they are in good hands.”
Head of Key Account Managers
"For so long I had been dealing with TOTAL SERVICE until I understood total quality and have permanently anchored here.""
Key Account Manager
"Looking for the idea or vision which I want to present for you here, I rediscovered and agreed with Steve J. that "the only way to do your job well is to love what you do." I love working in the IT business and in the TOTAL SERVICE team, I am deepening my positive relationship with enthusiasm”.
Key Account Manager
"I like listening, discussing and I am not looking for complexity where they are not. I see the business as a partnership and I am always ready to be that partner.”
Key Account Manager
„It's great to be part of a team of capable people who, supports its customers in their quest for success. Together we are able to move the services of ICT world further.“
“Proper planning and risk assessment is the basis for successful implementation of the entire project, as well as the experience of each project already implemented."
Head of Project Management Department
„At TOTAL SERVICE I feel satisfied thanks to functioning human relationships. We are not "on-IT dust wipers", we are a partner providing ICT environment and an innovator improving a client comfort when using our services.“
Head of Service Sales Department
“You have either excuses or results. Therefore, as Internal Sales, I do my best to support our sales department and contribute not only to our teamwork, but also to the entire business, which in turn has a positive impact on our customers' satisfaction."
“As a member of the Internal Sales team, I make sure our current and new clients always rely on our services. My opinion is to help clients quickly handle their wishes."
"Marketing is not a one-time action, but a process. It has a beginning, a center, but never an end. It is a TOTALly never-ending process. We can improve, refine or change it, but never end it completely."
Business Partner Relationship Manager
„We stand behind our work and are regularly called to account. Our reports show how your it works and where we help. You always know what you pay for.“
„Successful, confident and satisfied expert team composed of interesting personalities is a real treasure of each company. I do my best to take care of it so as we can always bring our clients a little more than it is usual.“
Head of Infrastructure
„The surveillance team in charge of monitoring is watching your infrastructure, data, applications and their backups. We protect your business with continuous evaluation of the systems condition and errors prediction.“
Head of Service Desk
“We see no obstacles, but goals. One of our main goals is customer´s satisfaction. All this thanks not only to the provision of high-quality ICT services, but also to professional conduct and communication. I am honored to take care of a team that meets these qualities without compromise.”
Head of Front Office
“One wise person told me,“ You can't discover new seas unless you dare to lose sight of the shore. ”So I joined TOTAL SERVICE to discover new seas and always bring my customers to the mainland, even though the road may be full of storms.”
Head of Security Response Team
„The business of our clients cannot wait. We are aware each business downtime costs something. Therefore, we provide service 24 hours a day, 7 days a week. We don't want to let you down.“
Head of Logistics
Office and reception
„I am very glad that even after many years in the company I can contribute with my positive energy to the good background of the constantly growing team."