We strive to continually improve, gain certificates in the latest technology and ISO standards. We bring a competitive advantage, possibility of continuous process improvement and credibility towards our clients and vendors.

  • Dear Business Partners,

    2017 was for TOTAL SERVICE s.r.o. the most successful year in its history. We have succeeded in capitalizing our long-term exposure to our existing customers, using new modern office space, gaining new customers, and expanding our team to today's 85 employees with an annual turnover of 478 million CZK excluding VAT.

    The company celebrated its 20th anniversary in October 2017 and is rightly considered to be a trusted, leading provider of outsourced information and communication technology services.

    We achieve these achievements with a great and stable team whose strong core is the team of the smallest management whose members have been heading for the company in the same personnel composition for more than twelve years. The development and qualifications of our employees, as well as their active involvement in streamlining the company's activities, are among the main assets of our corporate culture.

    An integral part of meeting TOTAL SERVICE's strategic goals and customer needs is a long-term partnership with multinational companies, including IBM, HPE, CISCO, LENOVO, MICROSOFT, VEEAM, VMWARE, ORACLE, DELL, EMC and FORTINET.

    Due to the enumeration of successful company engagements, it is proven that the company achieves good results and is a quality and trusted partner in the IT field.

    Thank you, our customers and all business partners for their cooperation and trust in TOTAL SERVICE, who is interested in constantly improving their services and thus the satisfaction of their clients. Thanksgiving also belongs to all employees of our company for their excellent work, diligence, deployment and ideas.

    I wish all beautiful Christmas, a lot of health and a happy new year 2018.

    Václav Novák, CEO and partner


    Business results of 2016 in virtual infrastructure backup solutions and strong technical certification of our team elevated us up to the highest level of partnership with Veeam.



  • Another significant contract on Infrastructure as a Service (IaaS) we realized in October. The project, which has won the over-threshold public contract, represents a three-year supply of services and technologies in the amount of CZK 15 million excluding VAT, and is built on CISCO HYPERFLEX technology. The delivery includes commissioning of the entire VMware and connections to Campus datacenter infrastructure of Czech Agricultural University in Prague.

  • We are a proud partner to the IT guys‘music festival for the IT guys and all the other IT fans as well. Besides bands of IT professionals of various jobs from directors to „screwdrivers“ playing on various instruments, you can see even PORTLESS group, in Oleško near Prague on Friday, June 20, 2016. The group has been founded by Kryštof Michal after a court dispute on ownership of Support Lesbians brand, a group he was the front man of since its beginning.

  • A logo light sign, installed yesterday on the facade of the new TOTAL SERVICE’s headquarters, symbolically ended up the project of moving company into its new residence. We are located in Metropolitan Building on U Uranie 18, on the 4th floor with total area of 620 square meters. The first floor is fully dedicated to our commercial and technical teams. Metropolitan Building is a 6-floor office building with two underground floors and central reception on the ground floor. We are looking forward to your visit.

  • Since 2016 we are certified by United Registrar of Systems (URS) to the following standards: ISO 27001, ISO 14001, OHSAS 18001, ISO 9001. The certification brings to TOTAL SERVICE new competitive advantages, an option for continuous process improvement and a higher credibility towards clients and suppliers. Being certified by URS, we are automatically involved in the Reliable Operational Safety concept and an accepted member of the Academy of Certified Businesses. ISO 27001 - Information Security Management System Certification (URS) ISO 14001 - Environmental Management System (URS) OHSAS 18001 – Occupational Health and Safety Assessment Series (URS) ISO 9001 - Quality Management Systems Certification (URS)

  • In October, we will realize a significant contract in the field of data storage systems. The project won within an above-threshold public contract concerns the supply of technology worth almost CZK 28 million excluding VAT, and is based on technology by IBM and Lenovo. The delivery and commissioning of complete systems of GPFS, TSM HSM and IDM, post-installation support included. More in the article... BIOCEV - is a joint project of six institutes of the Academy of Sciences (Institute of Molecular Genetics, Institute of Biotechnology, Institute of Microbiology, Department of Physiology, Institute of Experimental Medicine and Institute of Macromolecular Chemistry) and two faculties of Charles University in Prague (Faculty of Science and the 1st Faculty of Medicine), whose objective is a realization of scientific centers of excellence in biotechnology and biomedicine. Project title: Biotechnology and Biomedicine Centre of the Academy of Sciences and Charles University in Vestec (BIOCEV) * (Biotechnologické a biomedicínské centrum Akademie věd a Univerzity Karlovy ve Vestci (BIOCEV)* * B IOCEV are official project initials

    How is the project funded? The main source of funds for the centre construction is the European Regional Development Fund, from which the funds will be provided through the Operational Programme - Research and Development for Innovation, Priority Axis 1 - European Centres of Excellence. How much will the project cost? The total expenditure planned for the project BIOCEV from grant sources are approximately CZK 2.3 bn. Subsidies from EU funds amounts to CZK 1,959,323,236.85 the contribution from the state budget makes additional CZK 345,762,924.15. How many employees will work in BIOCEV centre? The centre should employ up to 600 people, scientific and non-scientific staff. How many jobs will offer BIOCEV center for students? The number of students employed directly in the center should reach 200.

  • TOTAL SERVICE received an interesting request for supply of 16 units of servers and licensing, including professional services for upgrading and migrating all data (mailboxes) in MS Exchange 2013 Enterprise in Řízení letového provozu České republiky, s.p.  (Air Navigation Service Czech Republic)

  • Our company has met all criteria and continues the status of IBM Storage Specialty for another 12 months. The IBM Storage Specialty is appointed to reward selected business partners of IBM who make outstanding investments in training and certification in growth areas like Cloud, Analytics, Mobile, Social and Security (CAMSS), can provide client references and have a capability to successfully sell and develop IBM solutions.

  • In the second half of July we will change our residence after eight years. The dynamic growth of the number of employees brings new requirements for specific technical background; we will gain a more representative space, as well as storage and underground parking capacity. A new address is near the current headquarters within Prague 7 district. Our office will be in Metropolitan Building on U Uranie street, where we’ve signed a lease for a minimum of 5 years, and will occupy the entire fourth floor having approximately 600 square meters.  

  • TOTAL SERVICE won the prestigious 2015 Winner of an IBM Centre of Technical Excellence (CoTE) Award for Business Partners. TOTAL SERVICE won the 2015 Winner of an IBM Centre of Technical Excellence (Cote) Award for Business Partners. IBM grants the award to the business partners who have attained the highest levels of technical expertise in Europe, Middle East and Africa. The brand is a guarantee that the partners provide efficient and qualified services to their clients.

  • February 12, we expanded our portfolio by products of ARUBA Network, a technology leader and one of the largest suppliers of WLAN solutions.